To update your password:
If you are logged in
- Go to the ‘My Account’ page
- Under ‘Manage Account Security’ select ‘Update password’
- You’ll be asked to re-enter your password. Click ‘Okay’ to be taken to the Change Password page.
- Enter your current password in the ‘Current password’ field
- Enter your new password in the ‘New Password’ field
- Re-enter your new password in the ‘Confirm new password’ field.
- Enter the answer to your security question in the ‘Answer’ field.
- Select 'Update password’ to save your changes.
If you are not logged in and cannot remember your password
- From the ‘Login’ page, select ‘Forgot your password’
- Enter your registered email address in the ‘Email’ field.
- Select ‘Submit’. An email will be sent to your email address.
- Click the ‘Reset password’ link in the email.
- Enter your new password in the ‘New Password’ field
- Re-enter your new password in the ‘Confirm new password’ field.
- Enter the answer to your security question in the ‘Answer’ field.
- Select ‘Reset’ to save your new password.
Please note: Your new password must be different from your previous password(s)
Once your password has been updated, you will receive a 'Change of Password confirmation' email.