If the below message is displayed on the ‘Update address’ page:
Moved house? Contact us
Unfortunately, you're unable to make this update online please call us on 0800 051 2003 or internationally on +44 1268 44 8219. Choose option 1 from the first menu, and then listen to the further menu options.
Alternatively, you can send a postal instruction to the following address:
Aviva Investors Administration Office
PO Box 10410
Chelmsford
Essex
CM99 2AY
Or email us at enquiries.uk@avivainvestors.com.
In order to update our records by post, we require your signed instruction along with your old and new address, full name and account number(s).In order to update our records by email, we require your account number and full name along with your old and new address.